Replies for tickets on suppota
Please update Tickets add-on. It seems that your version isn’t compatible with the latest version of Dynamic add-on.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Dynamic price is activated, as first I did it. The problem seems to be with the Tickets addon (which I use for years, I have the coaching theme and it was include in it). But without Licence it seems I can’t use the dynamic price addon, even if I already use the tickets addon (didn’t have to pay for it before).
Can we do something about it ?
Thanks
Here Woocommerce email to customer: https://prnt.sc/yknMjpBdlM-4
Here other parts which i can not translate:
https://prnt.sc/KEEXwBMBKvBI
https://prnt.sc/OneXeUX-NuVB
You know, i must show it to client most friendly, if we want they will like it. 🙂
Lukas
Hello, i dont understand now. I dont have visible 2025 events in Event Front end manager:
https://www.galerieloutekkuks.cz/prehled-2/
You wrote me: 2025 events aren’t visible, because they are assigned to a different user – Galerie Loutek.
So how i fix it?.
Thank you.
Lukas
The guide is referring to add_eventon:
[add_eventon users=”3,5”]
evo_event_manager doesn’t support it:
Main Calendar add_eventon does support it:
Please check and let me know.
Perfect! We are glad that you’ve managed to fix the issue.
Please renew your licenses to update add-ons.
Hello,
Are you trying to register them using RSVP or Tickets add-on?
The easiest solution is to do what a regular user will do. Just click on ”Yes” (RSVP) and then fill the form with user’s data.
The same with Tickets, but you go through the checkout process using user’s data.
Please check and let me know.
Thank you for your messages!
I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!