Reply to: tickets(362171)

Hi Artem, I think I just made the mistake of deactivating but not deleting the old plugin before trying to upload the new one to WordPress (thinking the new would replace it). I was getting an error that said “the package contains no files.” I was able to successfully update via cpanel and everything is working (hooray for the return of the search bar)! Thank you. I will close this ticket.

Reply to: tickets(361564)

Okay let me check with server support team.

But fullcal plugin not showing any update. I have attached the screenshot

Can you please check this.

Reply to: tickets(362231)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

This is how you can get fields. Take a look at “Event Location and Organizer”:

https://docs.myeventon.com/documentations/taxonomies-eventon/

Or use Custom Meta Fields and add them manually:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

Reply to: tickets(362209)

Hello,

Please follow this guide on how to use Seats with Variations add-on:

https://docs.myeventon.com/documentations/how-to-use-variations-with-seats-addon/

I can also create an example for you if you can send us the login info to your website.

Reply to: tickets(362172)

Thanks Artem

I’m sorry but I don’t understand how this will remove a status. Would you mind please providing me a full code snippet to remove the default status “Moved Online”?

Kind regards
David

 

Reply to: tickets(360992)

Hello,

To remove the cart button, please add the following CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

button.evcal_btn.evotx_addtocart.button.alt {

display: none !important;

}

To show the checkout button, you can use this code;

.evotx_cart_actions a.evcal_btn:nth-child(2) {display:unset !important}

Reply to: tickets(362218)

Hi Lisa,

Could you please update the EventOn plugin and the Tickets addon to the latest version?

To update Eventon to the latest version: If you are unable to do auto-update, you can go to codecanyon your account > download and get the latest Eventon version as a zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deselected from eventon settings, delete old eventon, install new one, and activate. This link will further explain the process.


To update Eventon addons: You can download the latest Eventon addons from myeventon > my account. Then you can go to your website, deactivate the old addon install a new one, and activate then delete the old addon. This link will further explain the process.