Reply to: tickets(361212)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.


Could you check if EventON > Time > Default Event Timezone is the same as wp-admin > Settings > General > Timezone as well as Edit Event > Timezone?

Reply to: tickets(361147)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(361217)

Hello,

You can start using the add-on, while we are checking the license issue.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(358399)

Can you send me a link to edit event page where you are using the multi data types? 

If you are using that custom editor to type in the information it will continue to be disrupted you need to use default WordPress editor or plain text.

Reply to: tickets(361227)

Hello,

Are you trying to refund every purchase (EventON + add-ons) that you have?

Could you tell us more about your issues? Maybe we can help somehow?

Reply to: tickets(361222)

Hello,

Siteground combines all CSS styles so I cannot check the styling. Could you remove your fix and then disable the minifying functionality, so we can take a look at the issue?