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Replies for tickets on suppota

Reply to: tickets(361147)

Hello,

Are you referring to the main plugin and/or add-ons?

Please take a look at Method #2:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

You can check here your license activations.

Reply to: tickets(360989)

Ashan,

What I see when try to save EventON Settings:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/08/05023417/Screenshot-2024-08-05-at-11.33.42.jpg

The same in Troubleshooting Mode:

https://texasoncologyfoundation.org/wp-admin/site-health.php?tab=troubleshoot

The original issue is this:

Events don’t load and you cannot switch the calendar.

The main thing is that debug.log doesn’t have any fatal errors at all.

Reply to: tickets(360989)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(361129)

I see.

Please do forward this request for future development as it can be really useful. Also because of all privacy/gdpr stuff in Europe. It’s ok tho show a list of attending people but showing their full name can be an issue.

This option of showing just a list, or eventually just show the list to certain users (admin/editor etc) might be great.

Regards,

Cristiano

Reply to: tickets(361182)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.