Reply to: tickets(360468)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/how-to-use-variations-with-seats-addon/

Reply to: tickets(361154)

Unfortunately, the only way of changing the template is to follow the guide

https://docs.myeventon.com/documentations/customize-single-events-page/

Reply to: tickets(361135)

I was able to access Sign-In modal window, but cannot access wp-admin. Tried multiple combinations but only 1 attempt is left. Could you check?

Reply to: tickets(361134)

All of your styles are minified as one file. Could you try disabling the functionality or disable the cache plugin completely for a test?

Reply to: tickets(361134)

Hi! Yes that is exactly what it looks like on our end too, but it should / we would like for it to look like this (This is what it used to look like).
Best regards!

Reply to: tickets(361135)

Hi there! Thank you I have tried your suggestions, but could not get it to work.
Here are the login data for the modal sign in:
user: worldday-ext
pw: VODugFxwYWdHW6XELWgAeG9jJ
Thanks!

Reply to: tickets(361154)

Here is the template page. It is under Appearance>>Editor>>Templates>>Page (full width, no title)

I am using the full site editor. There is no way to switch the template that Event On uses within the Full Site Editor? or build it as a templet in the Full Site Editor.

This particular template is an html file and not a php file. I added a folder called eventon in my child theme and copied the html file over but stopped at that point becuase it’s not a php file

 

Thanks.

Reply to: tickets(361068)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(360468)

Hi,

I need a help with activating multiple ticket types on the seating chart.

For example I want clients to be able to choose on the map tickets for adults or kids.

Can you help?

Here is the event I’m playing with: https://bulgarica.org/go/events/chicago-folk-festival-concert-2024

Reply to: tickets(360357)

Hello! Can I expect an update shortly? I am assuming that this must be a bug since my earlier purchased version of action user does not have this issue.