Reply to: tickets(360604)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(360989)

Every time I try to save EventON Settings I get this error:

Could you go to EventON > Advanced > try a different Select event calendar WP Query method?

Reply to: tickets(361053)

Ashan,

The same shortcode on both sites, but the styling is different:

https://goettinger-barockorchester.de/termine/

https://dev2.myeventon.com/test-630/

Reply to: tickets(361053)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.


As a temporary solution please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar.color #evcal_list.eventon_events_list .eventon_list_event.clrW p .evoet_cx span.evcal_event_title, .ajde_evcal_calendar.color #evcal_list .eventon_list_event.clrW .evoet_cx span.evcal_event_title { color: white; } .ajde_evcal_calendar.color #evcal_list .eventon_list_event.clrW .evoet_cx span.evcal_event_subtitle { color: white; } .ajde_evcal_calendar.color #evcal_list .eventon_list_event.clrW .evoet_cx em { color: white; }

Reply to: tickets(361089)

Ashan,

Their other ticket:

https://helpdesk.ashanjay.com/ticket/permissions-issue-for-editing-tickets/

Reply to: tickets(361089)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(361053)

Hi Dave,

thanks for the video.
Unfortunately that does not work out.

As you mentioned, with this link you could login using this url:

https://goettinger-barockorchester.de/wp-admin/?temp-login-token=0004f7db8b78ff5fd4aa7557b7b58609fe7d72e73a44fed74c4619007e5f4b83&tl-site=81b5b282fb8a476c

Best,
Martin