Replies for tickets on suppota
Hello,
When I try to check the website in Troubleshooting Mode:
https://espressomedia.se/wp-admin/site-health.php?tab=troubleshoot
It keeps showing me the full version of the website.
Could you or can we please try the instructions mentioned in this documentation?
Hello,
Your website keeps loading for me. Could you send me a screenshoot of the issue?
Hello,
Please go to EventON > EventCard > try a different Feature image display style.
HI!
Unfortunately they are not going to like this setup at all, it’s very confusing for a single event one day, where we need to show all the sessions to the user so that they can choose. In addition, this does not have the descriptions like the variation types do. We have to have the descriptions there for people to know what the class is for.
There has to be a way (javascript or I can do some php coding if needed), but it would be helpful to know which file handles the action.
Its all the same for the following months also… f ex AUGUST is all events set to 20240808. SEPTEMBER 20240909. OCTOBER 20241010… and so on
Hi
This event has been added without using the WPML translation: https://stifinder.com/en/kalenders/stifinder-programme-june-2025/
See attached. Now all the headings are not translated. Some goes for some text and buttons.
Can we provide you with a login so that you can investigate the issue?
hi any update?
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-627/
Go to Aug 31st and select Booking, now try to switch to Sep:
I cannot reproduce 4), because it’s August already.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!