Reply to: tickets(360404)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(360636)

You need more than 512MB, but do you have any events in Trash? Could you try deleting them?

Also please go to EventON > Advanced > try a different Select event calendar WP Query method.

Reply to: tickets(360538)

Your theme or a third-party plugin affects EventON. Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(360675)

Hello,

Login issue. Could you try manually clearing your browser cache? 

Main issue. Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(360664)

Hello,

1. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

p.evo_elm_row.yesno_row.evcal_lmlink { display: none !important; }

2. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

3. Could you elaborate more with screenshots?

Reply to: tickets(360595)

Seems to be working on our test site:

https://dev2.myeventon.com/events/ticket-14/

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(360604)

Do you see the same issue on our test site:

https://dev2.myeventon.com/test-625/

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(360684)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(360404)

Hi Ashan,

I now, that the additional notes will be part of the confirmation email. Only the real additional_notes field is missing. I’ve added this manually (see my other ticket).

The field must be a checkbox above the submit button. With a text like “I have read and accepted the terms and privacy policy” with a link on it. Maybe it would be nice to add some additional text above. “I hereby register for the event and agree to the use of my data.” or something similar (free).

BR Tim