Reply to: tickets(359498)

Ashan,

The customer changes RSVP Status from https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/07/15135745/Screenshot-2024-07-15-at-22.57.12.jpg and expects changes on the front-end as well.

I am not sure that this is supposed to work.

Reply to: tickets(359498)

I don’t think that it should work by changing it from here.


I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(359534)

Hello,

Did you cancel the add-on subscription before the renew?

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(359086)

Acces : https://www.madamearthur.fr/wp-admin/

identifier : eventon

Passwords : j6TLjU@U2*4tgGAVpf3GUgVu

Reply to: tickets(358737)

Thanks for the followup Artem,  To avoid affecting our production service I’ve replicate the site in a dev evironment with same credentials. In this dev env the woocommerce plugin is up so you can reproduce the problem with event id : 34267 and product id:  34268 . dev.robindesbois.

Also you’ll see our tests with this event : order : #34917 and #34916.

Thank you

Reply to: tickets(359085)

PHP has already been upgraded to 8.2.2

Since I made the updates yesterday to match your configuration, I get the following error message when logging into the website:

Deprecated: Creation of dynamic property EventON_full_cal::$addon is deprecated in /www/wp-content/plugins/eventon-full-cal/eventon-full-cal.php on line 48 Deprecated: Creation of dynamic property evo_admin::$opt is deprecated in /www/wp-content/plugins/eventON/includes/admin/class-evo-admin.php on line 22 Deprecated: Creation of dynamic property EventON::$evo_admin is deprecated in /www/wp-content/plugins/eventON/includes/class-eventon.php on line 232 Deprecated: Creation of dynamic property EVO_Taxonomies::$help is deprecated in /www/wp-content/plugins/eventON/includes/admin/class-admin-taxonomies.php on line 54 Deprecated: Creation of dynamic property EventON::$taxonomies is deprecated in /www/wp-content/plugins/eventON/includes/class-eventon.php on line 233 Deprecated: Creation of dynamic property EventON_full_cal::$shortcodes is deprecated in /www/wp-content/plugins/eventon-full-cal/eventon-full-cal.php on line 88 Deprecated: Creation of dynamic property EventON_full_cal::$frontend is deprecated in /www/wp-content/plugins/eventon-full-cal/eventon-full-cal.php on line 89 Deprecated: Creation of dynamic property EVO_Cal_Filering::$cal is deprecated in /www/wp-content/plugins/eventON/includes/calendar/class-calendar-filtering.php on line 9 Deprecated: Creation of dynamic property evo_cal_body::$rtl is deprecated in /www/wp-content/plugins/eventON/includes/calendar/class-calendar-body.php on line 20 Deprecated: Optional parameter $type declared before required parameter $field_id is implicitly treated as a required parameter in /www/wp-content/plugins/arconix-faq/includes/metabox/includes/rest-api/CMB2_REST.php on line 698 Deprecated: Creation of dynamic property EVO_Settings::$options_pre is deprecated in /www/wp-content/plugins/eventON/includes/admin/settings/class-settings.php on line 16 Deprecated: Creation of dynamic property EVO_Taxonomies::$helper is deprecated in /www/wp-content/plugins/eventON/includes/admin/class-admin-taxonomies_editor.php on line 22

Reply to: tickets(359515)

Hello,

Please make sure that Fajall One font has been loaded. EventON simply changes the CSS code, but doesn’t load the font file itself.

It seems that EventON haven’t changed the styling yet:

Please try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Reply to: tickets(359086)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(359175)

If you have WPML installed then you need to disable “Enable language corresponding events”, remove lang=”L1″ and so on from your shortcodes and then add wpml_l1, wpml_l2,… to them.