Archives: Replies

we are diagnosing an issue that is a security flaw on only  a handful of sites and it was safer to prevent future downloads than keep it running for the time being  but Ashan is working on it

Hello, the main goal is to send a certificate in the layout we designed by ourselves. Is that possible?

Hello,

Could you update EventON and all add-ons that require updating?

I managed to select a speaker:

Also managed to add a new speaker as well:

the text format of the Tickets settings boxer…

Could you send us a screenshot of this?

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also try EventON > Advanced > try a different Select event calendar WP Query method.

Hello,

Please try EventON > Advanced > Select event calendar WP Query method: Query only the event posts created this year.

Also try upgrading PHP version to 8+.

Does it works fast enough on this page:

https://dev2.myeventon.com/test-606/

Hello,

RSVP add-on sends out confirmation emails by default, but if you want to also send us PDF version of the ticket, you can use PDFer add-on: https://www.myeventon.com/addons/pdfer/

Doesn’t RSPV add-on work the way you described at the moment for you?

Hello,

Please go to EventON > EventCard > try a different Feature image display style.

Can we have access to Plugins?

https://www.promoternow.com/wp-admin/plugins.php

I want to try to enable Troubleshooting Mode.

Hello,

I think that this is related to the theme and not EventON. Could you make sure and let us know?

UPDATE: We are now selling tickets but the tickets are non ticketed events.

Still no response 🙁