Archives: Replies

Please try this 4.5.4 version of the plugin:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip

Make sure to backup everything before downgrading.

Ashan,

Please take a look at

Reply to: 359041

In Troubleshooting Mode it’s the same:

https://robindesbois.ca/wp-admin/site-health.php?tab=troubleshoot

But when I create a new event, it works.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

UPDATE: because my clients event is soon and tickets need to sell, we have gone ahead and put this event in draft form and created a second, different event, using the 190 tickets that were still available in this buggy event as total stock. That way we’ll be able to try and sell tickets while things settle down and also see if the problem persists on other events.

Thanks a lot!

 

PLEASE HELP

you can view the events from the calendar iether have the event open up or pop up

as for removing the URL altogeather I’ll have to refer you to Ashan- So I’ll assign Ashan to this ticket to see if he can give you an answer to hiding all urls

for starters right now- in myeventon>>>.settings>>>>single events- you can restrict single events to those logged in so if someone does click a link from google they don’t see the event

i’ll alert Ashan to this thank you

Hi Dennis,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer! 

Hi Greg,

Have a great day too! Let us know if you need help with anything else

Hi Michael,

We have escalated the issue to Ashan, he will get back to you ASAP!

You can follow the conversation on this ticket #358853