Reply to: tickets(358737)

we ran the update and this fixed the QR problem. Now we have another problem.

In tickets we have a max amount of tickets for an event.

It’s 425 tickets, we sold 234 and their are 191 remaining for purchase. But when users try to purchase, it says no more tickets are available.

Please help

 

event is DANSON AVEC 3 DJS (july 17)

Reply to: tickets(359026)

Ok – My mistake – any chance of an idea as to when can I expect an answer please, as the purchase of additional EventOn software going forward relies on its compatibility with DIVI – I use DIVI for all of my www work.

Reply to: tickets(358945)

Thank you Artem. I have reinstated this subscription on my subscription page in the meantime to keep from losing these services. So, now I just need to make sure I have not double-subscribed to full cal, yearly view, and RSVP.

Reply to: tickets(356801)

Hi Carolina,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(359023)

Hi Alex,

Please follow the tutorial below on how you can make your page load faster

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

For the images not showing, Please go to EventON > EventCard > try a different Feature image display style. Try “Feature image display style: Fit entire image, resized box height“.

Let us know if this works for you

Reply to: tickets(359026)

Hi Michael,

Thank you for reaching out to us. I apologize for any confusion regarding your ticket #358854.

This ticket was closed because it was identified as a duplicate of another ticket (#358853) you had created. A reply has been provided in the original ticket.

Reply to: tickets(359019)

Hello,

Please go to EventON > Advanced Settings > try a different Select calendar event content filter type.