Reply to: tickets(358813)

Done. I have processed the refund for the order, and the subscription has been cancelled as well.

Reply to: tickets(358757)

Hi George,

You are welcome! If you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(358290)

I have made some changes in your website code and now you should be able to use span event till end time correctly with quick edit.

the code changes we will be including in the next version update.

Reply to: tickets(358858)

Hi Fred,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(358247)

For now I override customization with Yellowpencil, but I can’t know how system it in other way

Reply to: tickets(358414)

Guys, sorry, this is no rocket science. The tool simply has to run through a query and pickup posts (events) in a desired order, like other WP queries do this with thousands of posts, pages etc. .
Reducing the amount of queried posts would be bad for our mainly recurring events, i don’t know if they won’t be displayed anymore or if they don’t have an effect on the speed.
What are the factors that makes querying the eventOn-events so heavy for the system?

Reply to: tickets(358655)

Yes, that works great to limit how many events show.  But, how then do you suggest we show the rest of the events after the initial load?  There are 300+ past events and having a short code that limits to 7 doesn’t give access to them all.

Reply to: tickets(358691)

Hi, i double checked the given login works. See pic.

Again, this matter is not pressing, we cannot recreate it. I just thought i’d be helpful in giving you this errorlog above and pass you a description of what happened. There’s not necessarily a connection.