Reply to: tickets(405774)

PS. The same thing happened to another event/sale before this:

https://cambridgecookery.com/wp-admin/post.php?post=103934&action=edit

The event has since been deleted by another user, but as you can see here, 8 tickets were sold for that:

https://cambridgecookery.com/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fproducts&filter=single_product&products=102727&is-variable=true&period=custom&compare=previous_year&after=2025-01-01&before=2026-03-25

And as you can see on the link above to one of the sales, no event tickets were auto generated for the order.

So it’s not just a one-off apparently 🙁

Reply to: tickets(405774)

In case it’s helpful.

The class/event with the issue:
https://cambridgecookery.com/wp-admin/post.php?post=103015&action=edit&wpb-backend-editor

The associated WC product:
https://cambridgecookery.com/wp-admin/post.php?post=103016&action=edit&wpb-backend-editor

All orders of that product:
https://cambridgecookery.com/wp-admin/admin.php?page=wc-admin&filter=advanced&variation_includes=103018&period=custom&compare=previous_year&before=2026-03-25&after=2025-01-01&path=%2Fanalytics%2Forders

Affected order 1:
https://cambridgecookery.com/wp-admin/post.php?post=104421&action=edit

Affected order 2:
https://cambridgecookery.com/wp-admin/post.php?post=104086&action=edit

Reply to: tickets(405616)

Please check this page with two added calendars I created for a test:

https://mosevenner.dk/test/

Both calendars seem to be working. Could you check and let me know?

Reply to: tickets(405742)

Hello,

None of themes are compatible with EventON. If the theme is built correctly, then it should work with EventON without issues.

However, Avada has performance issues when you try to save Edit Event, so we added ”EventON > Diagnose > Disable saving all Fusion/Avada related data into events” to fix the issue.

Reply to: tickets(405745)

Hello,

Could you try EventON > Scripts & Styling > turn on Write dynamic styles to header > save settings?

You can also add the code to wp-admin > Appearance > Customize > Additional CSS.

Reply to: tickets(405594)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

@media (max-width: 960px){ .eventon_list_event .evo_metarow_tix .evoTX_wc table.variations { display: block !important; } .eventon_list_event .evoTX_wc table.variations td { display: block !important; } .eventon_list_event .evoTX_wc table.variations td.value { text-align: left; } }

Reply to: tickets(405588)

I had updated to that latest version on Monday and I have just done the 2.5.4 that I just spotted. All our invoice now go to to completed. I will monitor the latest version and see if it is still happening