Please send us wp-admin access to your site as a private message for us to further assist your situation.
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Replies for tickets on suppota
Reply to: tickets(358347)
There is no limit. Usually this happens because of server’s performance.
Let’s check if there are any errors. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
Reply to: tickets(357576)
Reply to: tickets(357576)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(357449)
Reply to: tickets(358330)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: tickets(358144)
Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
Extended license you purchased from CodeCanyon has nothing to do with our add-ons, I am afraid.
1. Without add-ons you can use Paypal to sell events:
https://docs.myeventon.com/documentations/setup-basic-paypal-events/
Tickets add-on:
https://www.myeventon.com/addons/event-tickets/
2. Please take a look at Variations add-on:
https://www.myeventon.com/addons/ticket-variations-options/
3. & 4. Please go to test our products:
https://dev.myeventon.com/wp-admin/
Reply to: tickets(358399)
Hello,
I went to EventON > Advanced > selected Select calendar event content filter type: EventON Content Filter. It seems to be working now. Please check and let me know.
Reply to: tickets(358408)
OK. so i have to redesign the top and the card from here.
Can you also give me a hint to make the calendar load faster?
I already checked all the tips from website and increased the memory limit to 2048M
Best, Martin
Reply to: tickets(358401)
Hello,
I cannot check any of Single Event pages of repeating events because they all redirect to the homepage.
Could you try updating EventON? I think that the old version can be the issue.

