Archives: Replies

>>Failed to parse interval<< this error is interesting, would you mind sharing us wp-admin access to your site along with a link to event whre we can replicate this issue? 

Lets see if we can replicate this issue as well. We also noticed, creating new repeats failed with nonce validation. Please try this, duplicate event, do hard refresh page to reload cache, and see if new repeats still fails. 

We will run more tests and get back to you.

Thank you for mentioning this to us. We will make sure the X is within the viewport for next update and also support for click outside.

Thank you very much for catching this issue. Kindly apply this patch fix to solve this issue. 

Add // to in front of the line shown in the screenshot.

Where: /eventon/assets/js/eventon_script.js line 1182

We will be pushing this changeinto the next version of eventON.

Could you try updating EventON and Tickets as well?

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Could you also check if the same issue happens with this event on our test site:

https://dev2.myeventon.com/test-201/

It says that the order is in Trash:

Do you have the one that is available?

It says that the order is in Trash:

Do you have the one that is available?

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/issue-with-custom-repeat-event-dates-after-latest-update/

Please check my message #404869 in the ticket.

Also you can see the same issue in the video:

https://youtu.be/PfJCWjF10Ow?si=UmHu7fkdfBmbMXHo&t=104

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

Are you referring to this style?

If so, could you send us a screenshot of the issue on your side. At the moment nothing unusual on our test site with the style present.

And by the way! Please change this kind of speaker selection! Its horrible. Really.

Please create a new ticket and select Feature Request as category and then describe how would you like us to change the speaker selection screen.