Reply to: tickets(405698)

Ashan,

On dev2 there are issues when you open Location > Other Events on mobile as well:

https://dev2.myeventon.com/test-200/

Reply to: tickets(405698)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(405594)

Also I don’t know if that’s related, but the css seems kind of broken when you try to buy a ticket from mobile. The form seems cropped, I am attaching an image for you to see

Reply to: tickets(405622)

Hi,

I’ve already tried that, but no new text appears for translation; it says everything is fine.

I’ve tried it on both tickets and the waitlist.

Reply to: tickets(404690)

It was all there before the update. I did a short test and replaced all eventOn Addons with the ones from before the update. And then it’s showing the price option under this URL. https://rmt.sandboxpro.de/wp-admin/post.php?post=263122&action=edit 
The 275€ option is showing then, so it has to be stored somewhere. 

Reply to: tickets(405594)

I found some code on your eventon_script.js that you’re applying some scrolling on various occasions, should I change something from there maybe?

Reply to: tickets(405594)

Hello,

I have no idea if the auto scroll is from the theme as I haven’t seen any such setting to change, it doesn’t happen on other pages, I thought it was coming from your calendar.

Reply to: tickets(405595)

Which one of these orders is created by you as your customer:

https://el-me.gr/wp-admin/admin.php?page=wc-orders