Thank you for letting us know! Our devs will check this ASAP.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(405698)
Reply to: tickets(405698)
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Reply to: tickets(405594)
Reply to: tickets(405622)
Reply to: tickets(404690)
It was all there before the update. I did a short test and replaced all eventOn Addons with the ones from before the update. And then it’s showing the price option under this URL. https://rmt.sandboxpro.de/wp-admin/post.php?post=263122&action=edit
The 275€ option is showing then, so it has to be stored somewhere.

Reply to: tickets(405594)
I found some code on your eventon_script.js that you’re applying some scrolling on various occasions, should I change something from there maybe?
Reply to: tickets(405595)
Please check order
| #13554 ΓΕΩΡΓΙΟΣ ΓΑΛΑΝΟΠΟΥΛΟΣ |
As you see on the events calendar, on 05 of April on 1/10 ONROAD PANCAR & F1 GREEK CUP / FRT ΣΤΑΜΑΤΑ I am not listed on the attendee list
Reply to: tickets(405594)
Hello,
I have no idea if the auto scroll is from the theme as I haven’t seen any such setting to change, it doesn’t happen on other pages, I thought it was coming from your calendar.
Reply to: tickets(405595)
Which one of these orders is created by you as your customer:
https://el-me.gr/wp-admin/admin.php?page=wc-orders


