Archives: Replies

Thank you. We have resolved the issue.

Hello, I don’t want to cancel the whole subscription. just 1 of the plugins. we are paying 35 dollars/year now for the repeat customizer. If I want to buy a new one it says 40 dollars per year. So I’d like to keep our current one and only cancel the event tickets license

Hello,

We are sorry for the delay. Could you try updating to 5.0.5 and check with cleared browser cache?

Hello,

We are sorry for the delay. Do you have the same issue with the latest version of EventON 5.0.5?

Hello,

We are sorry for the delay. There is a new version of Tickets add-on available. Could you update and let me know?

Hello,

We are sorry for the delay. Please update and then apply this patch:

https://dev2.myeventon.com/codeshare/7jJOhCWF2xce

Hello Kaspar Marli,

We usually don’t change filter and actions in new updates, so please use evo_get_frontend_filter_tax to fix the issue.

Ashan,

Login info:

Reply to: 401259

Test page:

https://bettfedernfabrik.at/stage2212/test/

In troubleshooting mode:

When you set 6 to event_count, it shows 5 events, with 7 it shows 6. Could you check?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Please try this CSS code:

.eventon_events_list .eventon_list_event .evoet_dayblock .evo_end, .eventon_list_event .evoet_cx .evoet_dayblock .evo_end, .eventon_events_list .eventon_list_event .evoet_cx .evoet_dayblock span.evo_end { padding-top: 59px; } .evcal_cblock .evo_end:before { top: 92%; }