Reply to: tickets(401223)

We have an account for you in myeventon with development@ email address. 

Order numbers we see from this account are : 199665, 200102, 200791
None of these have duplicate addons in it. 

Is there another order you have purchased addons that were already purchased? please share order ID if possible that would help a lot, in identifying this.

Reply to: tickets(401222)

Ok, so it seems it is the WooCommerce Product Bundles plugin as far as I can tell.

Anything you can do your end about this?

JupiterX theme has logs and has recorded this error…

[22-Dec-2025 08:39:24 UTC] PHP Fatal error: Uncaught Error: Call to a member function is_type() on null in /home/daadotcom/public_html/wp-content/plugins/woocommerce-product-bundles/includes/modules/bundle-sells/includes/class-wc-pb-bs-display.php:71

Stack trace:
#0 /home/daadotcom/public_html/wp-includes/class-wp-hook.php(341): WC_PB_BS_Display::add_bundle_sells_display_hooks('')
#1 /home/daadotcom/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters('', Array)
#2 /home/daadotcom/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
#3 /home/daadotcom/public_html/wp-content/plugins/eventon-tickets/templates/template-add-to-cart-variable.php(27): do_action('woocommerce_bef...')
#4 /home/daadotcom/public_html/wp-content/plugins/eventon-tickets/includes/class-frontend.php(512): include('/home/daadotcom...')
#5 /home/daadotcom/public_html/wp-includes/class-wp-hook.php(341): evotx_front->frontend_box(Object(stdClass), Array, Object(EVO_Event))
#6 /home/daadotcom/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array)
#7 /home/daadotcom/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(357): apply_filters('eventon_eventCa...', Object(stdClass), Array, Object(EVO_Event))
#8 /home/daadotcom/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(280): EVO_Cal_Event_Structure->get_eventcard_box_content('evotx', Object(stdClass), Object(EVO_Event), Array)
#9 /home/daadotcom/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(1643): EVO_Cal_Event_Structure->get_event_card(Array, Array, Array, Array, false)
#10 /home/daadotcom/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(456): EVO_generator->generate_event_data(Array)
#11 /home/daadotcom/public_html/wp-content/plugins/eventon-event-slider/includes/class-frontend.php(182): EVO_generator->_generate_events('html')
#12 /home/daadotcom/public_html/wp-content/plugins/eventon-event-slider/includes/class-shortcode.php(30): evosl_front->get_slider_content(Array)
#13 /home/daadotcom/public_html/wp-includes/shortcodes.php(434): evosl_shortcode->slider_events(Array, '', 'add_eventon_sli...')
#14 [internal function]: do_shortcode_tag(Array)
#15 /home/daadotcom/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\[(\[?)(add_ev...', 'do_shortcode_ta...', '[add_eventon_sl...')
#16 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(454): do_shortcode('[add_eventon_sl...')
#17 /home/daadotcom/public_html/wp-content/plugins/eventON/includes/integration/elementor/elementor_widget.php(58): ElementorWidget_Base->parse_text_editor('[add_eventon_sl...')
#18 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): EVO_Elementor_Wig->render()
#19 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(636): ElementorControls_Stack->render_by_mode()
#20 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(774): ElementorWidget_Base->render_content()
#21 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/base/element-base.php(492): ElementorWidget_Base->print_content()
#22 /home/daadotcom/public_html/wp-content/plugins/elementor/modules/element-cache/module.php(71): ElementorElement_Base->print_element()
#23 /home/daadotcom/public_html/wp-includes/shortcodes.php(434): ElementorModulesElementCacheModule->ElementorModulesElementCache{closure}(Array, '', 'elementor-eleme...')
#24 [internal function]: do_shortcode_tag(Array)
#25 /home/daadotcom/public_html/wp-includes/shortcodes.php(273): preg_replace_callback('/\[(\[?)(elemen...', 'do_shortcode_ta...', 'tt<section clas...')="" #26="" home="" daadotcom="" public_html="" wp-content="" plugins="" elementor="" core="" base="" document.php(1870):="" do_shortcode('tt
print_elements(Array) #28 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/frontend.php(1176): ElementorCoreBaseDocument->print_elements_with_wrapper(Array) #29 /home/daadotcom/public_html/wp-content/plugins/elementor/includes/frontend.php(1071): ElementorFrontend->get_builder_content(6) #30 /home/daadotcom/public_html/wp-includes/class-wp-hook.php(341): ElementorFrontend->apply_builder_in_content('

Reply to: tickets(401222)

Ok,

Narrowed down a little further. Its just Event TIckets clashing with something and its not the additional elementor plugins like Jet or Extras for Elementor.

There were updates for Woocommerce and Elementor during the night but that did not fix it sadly.

Reply to: tickets(401222)

Ok,

So I found that it is not EventOn itself that is clashing somewhere, it is both the Event Slider  and Event Tickets plugins, so any page using either of those is clashing. The rest of our 5 EventOn plugins are fine.

I’ll test through now disabling a few other Elementor plugins first to see if it comes back with those enabled.

Reply to: tickets(401044)

I added that but the time appears disconnected (see screenshot). How do we get the start and end time to be beside each other?

Reply to: tickets(401254)

Hello,

I went to EventON > Time Settings > enabled Use WP default Date format in eventON calendar (Excluding eventCard event date format).

It seems that the issue is fixed now. Please check and let me know.