Archives: Replies

I can not edit the plugin code in your website. Can you please try changing the code as shown in the image on your site and see if helps? 

Generally the permission checks if the user can edit the event post before allowing them to see those settings.

Got it will have the fix in the next version 2.9.13, in the mean time please use this code change to get this working correctly on 2.9.12

Yes the EVO_Evo_Tix_CPT. is no longer supported. You will need to update your email template code. that should resolve this issue.

I dont see any calendars in any of those links. And the issue still is about eventtop times? 

Can you please also send screenshots of the current issue you are still experiencing?

Much appreciate it Alexander!

Can you send me a direct link to an event edit page, and ticket order pages, where you re-send the ticket email without qr code?

Ok so if you are still getting non-ticket orders then you need to switch over to shortcode mode for woocommerce cart and checkout pages. Tickets addon do not support the woocommerce’s “Not completed” block carts yet.

Please take a look at this guide:

https://webdesign.tutsplus.com/build-an-html-email-template-from-scratch–webdesign-12770a#toc-2tri-create-the-body-and-main-table

The main different between styling emails and regular HTML pages is that you must use inline styling in emails.

Hello,

We changed most of the HTML structure for Event Card.

So now instead of .evcal_evdata_row you need to apply the CSS to the .evocard_row class:

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.