Reply to: tickets(355487)

Hi Mike,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(354740)

Hi, caching is done through the Siteground plugin speed optimizer. I haven’t disabled it to do a test but the calendar pages are excluded from caching so would it still be necessary?

 

Yes, I’m talking about the “auto move events to trash when the event date is past”. In English it’s working fine but has the issues I mentioned before in the Spanish calendar.

 

Thanks

Reply to: tickets(355926)

I don’t have active now the tag or event type 2 filters, because the main calendar is public.

Thanks

Reply to: tickets(354740)

Last night someone told me that they were able to see the current day’s events but nothing loaded at all for future days. 

Seems like a cache issue. Have you tried completely disabling your cache plugin for a test?

There is also the issue I mentioned in a previous message related to automatically deleting old events and how that is working in English but not in Spanish.

Are you referring to EventON > Advanced > Auto move events to trash when the event date is past?

Reply to: tickets(355639)

Hello,

EventON replaces /events template with it’s own. Please take a look at this guide on how to customize it:

https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/

You cannot just delete the page, but you can use Yoast plugin and redirect /events to any page you like:

https://yoast.com/features/redirect-manager/

Reply to: tickets(355839)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(355839)

Ashan,

The error:

[04-Jun-2024 11:16:57 UTC] PHP Fatal error:  Uncaught Exception: Neplatná objednávka. in /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:146
Stack trace:
#0 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): Abstract_WC_Order_Data_Store_CPT->read(Object(WC_Order))
#1 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(130): WC_Data_Store->read(Object(WC_Order))
#2 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-tickets/includes/class-attendees.php(221): WC_Abstract_Order->__construct('12917')
#3 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-tickets/includes/class-attendees.php(287): EVOTX_Attendees->get_one_ticket_data(12918, Object(WP_Post))
#4 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-tickets/includes/class-attendees.php(51): EVOTX_Attendees->_get_ticket_data_array(Object(WP_Post), Array)
#5 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-seats/includes/class-event_seats.php(614): EVOTX_Attendees->get_tickets_for_event('11664')
#6 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-seats/includes/class-event_seats_json.php(24): EVOST_Seats->get_tickets_by_section()
#7 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventon-seats/includes/class-ajax.php(42): EVOST_Seats_Json->__j_get_all_sections(false, true)
#8 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/class-wp-hook.php(324): EVOST_ajax->evost_get_seats_data('')
#9 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#10 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#11 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action('evo_ajax_evost_...')
#12 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/class-wp-hook.php(324): EVO_AJAX::do_evo_ajax('')
#13 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(false, Array)
#14 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#15 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-includes/template-loader.php(13): do_action('template_redire...')
#16 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-blog-header.php(19): require_once('/data/d/6/d6a4f...')
#17 /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/index.php(17): require('/data/d/6/d6a4f...')
#18 {main}
  thrown in /data/d/6/d6a4f45f-050c-4325-bca1-f9c0ed47074a/kdklub.cz/web/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php on line 146

Also tried Troubleshooting Mode.

Reply to: tickets(355870)

Hello,

Please take a look at the tutorial below on the info we need for you to transfer a license to another account.

https://www.myeventon.com/my-account/license-transfer/