Replies for tickets on suppota
Hello,
This ticket is private.
This is the order, right?
https://www.foodsorcery.co.uk/wp-admin/post.php?post=136512&action=edit
Is this how it supposed to look like when a customer purchases using Paypal:
https://www.foodsorcery.co.uk/wp-admin/post.php?post=136520&action=edit
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Unfortunately, this is the only option at the moment.
Please take a look at this test event I created:
https://omd.visitmaramures.ro/wp-admin/post.php?post=641&action=edit
The event is free.
Order:
https://omd.visitmaramures.ro/wp-admin/admin.php?page=wc-orders&action=edit&id=643
This ticket is private now.
Hello,
I saw that a update was made, but unfortunately, now, we are NOT able to sell free tickets. Why? A lot of bugs and missing features on this expansive addon.
We cannot decrease the number of months, but at the moment it only loads 28 events. soon there will be many more.
We installed W3 Total Cache without noticing any particular improvement.
We don’t think it is normal for it to take more than 10 seconds to load a page with 28 events (all other pages on the site are under 2 seconds loading).
The server hosting the site is quite powerful (Xeon Silver 4210R CPU,16 Gb RAM, Operating System and Database on NvMe SSD) and under-utilized (see attached LoadAverages.png).
We have tried disabling all plugins excluding theme plugins.
The theme used is Avada (best seller on themeforest) updated to the latest version.
How can we significantly improve the loading of that page?
Thank you
Translated with DeepL.com (free version)
Is there a workaround so that I don’t have to edit the avada builder core files? I don’t want to have to edit it everytime we update the builder.
please see image.
The button in the right side is missing in the update.
Hi mate thanks for your greetings. I tried refreshing cache as well but still not working. I already gave you access to our site. you can check it with any ticket as they all created for testing. let me know if you can fix it.
