Archives: Replies

Not sure if this is helpful. I followed the steps, reloaded the page and attached the debug log. I don’t see anything about EventOn, thought.

This should work for the login: https://1ty.me/Sp6uCxFJ

Hi Thank you so much now pdfer is working and i can resend tickets to customers. but still my checkin system is not working I can’t check in customers.

Hello, I had done the ‘turn everything off’ test with this website in the past. Most recently because the calendar wasn’t loading the Event Card with ux=1 shortcode.

I discovered Elementor Pro was causing the problem. When Elementor Pro was activated the cards didn’t load. With Elementor Pro deactivated the event cards loaded. Since we needed Elementor Pro I changed the ux shortcode variable to 4 that solved the problem for now. I didn’t notice the map loading until this week.

BTW I deactivated Elementor Pro and the maps didn’t show at all. I edited the event and turned disabled  ‘Generate Google Map from the address’ then reenabled the option and the maps are was displayed.

All that being said I have created another staging copy to work on without disrupting the live website.

You can log into the staging website here –   https://staging2.discoverbuellton.com/wp-admin/– your login will be the same.

If I can help in any way please let me know. Not using Elementor Pro isn’t an option. We were looking the ‘The Events Calendar’ which reinforced why I don’t like that calendar plugin very much.

Thanks for your help.

Mike

Hello you are correct, the accessibility has not been set up for dailyview As you have already noted several items are not native buttons, but trigger javascript responses. 

This is a project we are hoping to implement in the future. But as of now we do not have an immediate solution for this. 

The latest version of Tickets is 2.3. Could you update?

Did you disable Lite version before enabling the full version?

The latest version of Tickets is 2.3. Could you update?

With the recent updates, our PDF tickets are again not displaying the QR codes. They simply display a black box. The QR codes does however show up in the email receipt.

 

 

Have you also update to latest version of eventON and tickets? Also if you are using Woocommerce block based cart and checkout you will need to switch over to shortcode based cart.

As Artem mentioned kindly update to latest version of tickets and eventON and see if your issues are resolved. 

Also if you are using Woocommerce block cart/checkout please switch to shortcode based methods.