Reply to: tickets(354841)

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(355097)

Hello,

You can use Variations add-on:

https://www.myeventon.com/addons/ticket-variations-options/

Try on https://dev.myeventon.com/wp-admin/

The issue is that this is not possible “The customer can only book an event if they have booked exactly one of both ticket types”.

Reply to: tickets(355054)

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(355107)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(355022)

What’s your shortcode? Could you send it to us, so I can show how it looks like on 4.6.4 and you can test it?

Reply to: tickets(351103)

I already manged to get those elementor updates to do their process. Or at least thats what it told me.

I have had some issues with PLESK and PHP updates lately. Would that have something to do with it?

I looked in the plesk but couldn’t find anything caching there.

Here are the log in details.

https://thebeatbali.com:8443/login_up.php

admin

9Osqc_Y01pkpIjh_

Hopefully you can find something.

Reply to: tickets(348021)

Hello!

Thanks for you reply. Hopefully you can have it this week!

I’ve checked your addon SEATS and even in your DEMO page https://addons.myeventon.com/events-with-seats/ shows up with a deprecated error… We are very interested in using your addon for our website but must work properly…

Please have a look and let me know,

Many thanks,

David