Archives: Replies

Hello,

Please go to EventON > EventCard > try a different Feature image display style. Try selecting “Feature image display style: Fit entire image, resized box height”.

We are sorry for the delay. Ashan will check this ASAP.

Sorry for the delay. Ashan has identified the issue with Tickets add-on and is working on fixing it. Will update you ASAP.

The main issue is that none of your orders show Ticket Type:

https://tickets.arsmagna.live/wp-admin/admin.php?page=wc-orders

Comparing to ours:

Ashan has already identified what the issue is and is working on fixing this ASAP. Please wait for his reply.

Ah sorry, could you please update Tickets and other add-ons?

Please take a look at this test event I created:

https://www.winedventure.com/events/test/var/ri-1.l-L1/

I purchased 3 tickets and it reduced the overall number of tickets for all repeats by 3.

I also cannot find May 10th repeat, so created a new test event instead:

https://www.winedventure.com/events/gastronomic-adventure/var/ri-4.l-L1/

Could you check and let me know?

Hello Gerard W,

The console says that the location assigned to the event has incorrect Lat/Long values:

Ah you are right. With Bookings enable users need to select a booking block in order to purchase more.

They can also select the same block and purchase it again.