Archives: Replies

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

You are correct sir. This issue seems to have resolved itself. My site is going through it right now, and it’s Astra theme’s fault, so apologies for erroneously involving you fine folks. 🙂

 

Kindly update to the latest version of actionUser plus 1.2 should resolve these issues.

Hi Taryn,

This seems to be working on my end.

Could you check from a different browser and let us know? Please also make sure to clear your browser’s cache.

Hello,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer!

Hi Benjamin,

We have received your message. Could you please provide us with the addon order number?

Unfortunately, I keep getting an error that my username or email is invalid, so I cannot request a new one.

Try using this authentication code

1. 58239464

We have not customized any files for either the EventOn or the EventOn Full Calendar plugins.