Reply to: tickets(400894)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(400965)

Hello please don’t do anything on our website we already launched it. I am not sure why it is blocking your scanner. We did not update to the new version yet because we are not sure if it will cause any problems. The website is live now

Reply to: tickets(400924)

I’ve upgraded my PHP to anything from 8.1 to 8.4. The calendar partially loads … one can see the outlines … but no text or graphics. Please provide A LINK TO YOUR VERSION 5.05.

Reply to: tickets(400807)

We have a similar problem and were forced to revert to previous version.  We look at every EventOn update with dread because it breaks our CSS and costs us money for development time.  It is very disappointing – we are a small community calendar and this EventOn platform prevents us from growing because a bigger footprint simply means more trouble every time an update is released.  We are so very disappointed in the whole experience.  We prefer to not pull the plug on the whole thing because we want to offer a community service, but every update like the last one pushes us in that direction.  

Reply to: tickets(400924)

kindly update to the latest version of eventON 5.0.5 and that should help you activate the addons.

Reply to: tickets(400965)

I am going to make this ticket private because I want to share images of your website in here. 

Currently my website scanner is blocking your website from accessing to see what is going on. Do you have any content on your website that might cause our scanner to block your site?

I want to access the wp-admin in your website and see where you make those code changes and see if we can help you remove the row information — if you are not able to update to new Addon version and PHP. 

Do share the updated access information from right side bar.

Reply to: tickets(400416)

Hello Jeffery we are happy to hear you love our PDFer addon. Would you be able to share wp-admin access from right side bar? and we can help add the code for you? 

Further, I have added more code examples into the documentation: 

How To Additional Data To Confirmation Email

should help you add Billing address and ticket cost to the ticket, which will generate the PDF.

Please let us know if you need help with the code. we are more than happy to help 🙂