Archives: Replies

Thank you for fixing it.  However, when i view the events within events manager i dont see the ability to edit an event although i enabled that feature within the action user. please help.

Also, can you set up the number of tickets displayed at the same time – I have already sent a feature request for this but heard nothing back.

We do check all request and will implement new features when they are align with our development plans.

I’ve contacted our developers about the variable issue. Will let you know ASAP.

With Apple Pay, can you please advise on this. I’ve followed the link and enabled it but it’s still not working. Can you please tell me exactly what’s happening here?

Still the same issue on my side, I am afraid. Please note that this is not related to EventON, as Apply Pay should work for regular products as well.

Did you check this guide?

https://woocommerce.com/document/woopayments/payment-methods/apple-pay/#domain-registration

Ashan,

Please use this login info to login as admin:

Reply to: 399973

Only 6 events are showing on Checkins page:

But they have 38 events and more than 7000 tickets purchased.

Could you check?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_rs#evors_reminders

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

The only way that events can be deleted if you go to ”EventON > enable Delete eventon settings & data when EventON is uninstalled” and then delete the plugin.

…’widget account holder’

I am not sure which part are you referring to? Could you us a screenshot?

Hello,

I believe that this is because of GoDaddy’s cache functionality.

Next time you see the issue, could you go to and click on Flush Cache:

https://valleyskating.com/wp-admin/admin.php?page=wp-dashboard

What’s your current shortcode? Could you send it here?

Seems to be working:

https://dev2.myeventon.com/test-104/

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.