Reply to: tickets(346747)

There are new versions of EventON and Action User are available. Could you update?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(350044)

Still cannot see the image, I am afraid. Could you try https://imgur.com/ or similar website?

Additional images can also be changed from Edit Event > this section:

Reply to: tickets(349035)

Hello,
unfortunately there is a problem that I had to downgrade because when I update to version 2.0.2, the opening of events stops working properly. I have already solved this problem with you and you advised me to downgrade.

Regards

Monika

Reply to: tickets(349991)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(349971)

Please try this CSS code:

@media (max-width:960px) {.eventon_events_list .eventon_list_event .evcal_list_a { display: block; }}

Reply to: tickets(350143)

Hello,

Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!

It seems there is a js issue, so please try 

https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/

Reply to: tickets(343844)

SO I am testing and if you could as well

I Have put in the normal events list shortcode into the page instead of events list extended

here is the events list extended shortcode just so you have it on record if we need to go back to it

[add_eventon_el filter_type=”select” filter_clear=”yes” sep_month=”yes” hide_mult_occur=”yes” number_of_months=”24″ event_count=”80″ hide_empty_months=”yes” show_year=”yes” hide_so=”no” exp_so=”yes” accord=”yes” lang=”L2″ etc_override=”yes” cal_init_nonajax=”yes”]

see if the current page loads faster now?

Also most people show the next months events first and then you can click through to see the extended years worth of events

my logic says people want to know what events are this month more so than whats happening in november- wouldn’t it be better to thave the “this month” loading as priority? or load first?

for example:

this test page https://www.explor-nature.fr/calendrier-explor-eventon-testing/