Reply to: tickets(399659)

I don’t think that the issue is related only to EventON. I tried creating a new post and it removes all the data after I click on Publish:

https://hristosinafrica.org/wp-admin/post-new.php

I also tried making changes in Troubleshooting Mode and it’s the same issue when I try to create a new event/post or change them it just says Draft saved and then refreshes the page and removes the data filled in.

Reply to: tickets(399712)

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-94/

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_002

dev2 uses the styling from reset.css file:

On customer’s website theme’s styling is used:

The issue is that no Action User’s styling is present for buttons:

Reply to: tickets(399712)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(399695)

Yes, it happens too – screenshot.

And here’s my code:

[add_eventon_wv tiles=”yes” tile_bg=”1” tile_style=”1” tile_count=”4” tile_height=”200” filter_side_few=”yes” fast_filter=”yes” ff_tax=”event_type,” filter_search=”yes” filter_style=”lb”  week_style=”0” lang=”L1” show_et_ft_img=”yes” exp_so=”yes” show_limit=”yes” sep_month=”yes” hide_empty_months=”yes” event_count=”8” hide_past=”yes” number_of_months=”12” filter_clear=”yes”]

Let me know how to solve it. Thank you. 

Reply to: tickets(399658)

You need to change the text in the shortcode:

There is no a setting for this.

Could you check and let me know?

Reply to: tickets(399492)

By default the number should be black:

I went to EventON > Scripts & Styling > enabled Write dynamic styles to header, so now the color is purple:

Reply to: tickets(399723)

Hello,

Your Location Address isn’t full enough, so EventON cannot generate Lat/Long values.

Full address with working Weather section:

https://dev2.myeventon.com/events/weather/

Could you make sure to add Postal Code, Country, Street name and so on?

Please try and let me know.

Reply to: tickets(399711)

Hello,

Bookings and Seat add-on aren’t compatible with each other, I am afraid.

The way EventON is designed so that users look for a date and then check available events for the date.

With these add-ons you can show events in daily, weekly and so on, so it is easier for users to search for date/event they like:

https://www.myeventon.com/addons/daily-view/

https://www.myeventon.com/addons/full-cal/

https://www.myeventon.com/addons/weekly-view/

https://www.myeventon.com/addons/yearly-view/

Try on

https://dev.myeventon.com/wp-admin/