Reply to: tickets(399527)

Kindly update to the latest version 2.0.6 

https://docs.myeventon.com/documentations/changelog-for-repeat-customizer/

this should resolve the custom field values not showing up in edit. 

Reply to: tickets(399571)

Hi, we had to install a secure firewall as we had a cyber attack.

I can confirm we don’t have the code cal_init_nonajax=”yes”  in our snippet.

Any other ideas to speed up load time would be much appreciated.

Thanks

Helen

Reply to: tickets(397563)

Thank you for that information. does most of the ticket orders comes like this? With button to generate tickets but each order item have event information?

Reply to: tickets(395760)

Bon Jour!

I was able to get the directions field fixed. I am not sure why it is still showing the label as an error, label text is unique and only shows once in the page. 

As for the location button, perhaps you can change the colors of eventON button in eventON settings > Appearances and that will fix that issue.

Reply to: tickets(399516)

I am sorry what would you like to be gauranteed? 

Your booking addon is set to cancel, it will not renew. If you re-purchase it will create a new license. 

Reply to: tickets(399421)

We belive you were able to purchase now with no issues. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(327844)

We have recognized the hide_cancel not working issue. We will include the fix in the next actionUser update 2.5.10

However with the event submission issue, there is a new version of actionUser plus addon 1.3.1 — kindly update to this new version, and that should resolve the issue.