Reply to: tickets(399522)

Hello,

Please go to https://codecanyon.net/downloads and you will be able to find EventON among your purchases.

More info:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate.

” target=”_blank”>This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(399521)

Hello,

Please go to EventON > Action User > enable ”Allow event image upload to non logged-in visitors (Not recommended)”.

Reply to: tickets(399520)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

The calendar seems to be working on my side as well:

Reply to: tickets(399520)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!


The calendar seems to be working on my side as well:

Reply to: tickets(398252)

You could try enabling this. Auto complete option and see if that would help finish the processing orders. 

Reply to: tickets(399251)

Kind apologies if you felt I didnt understand the issue correctly, and thank you for clarifying!

Thank you for letting us know of friday and saturday events and the possibility to further debug after that rush period. We will also see if we can do more tests on our end to see if we can catch any issues relating to this. 

Reply to: tickets(399516)

Hello Leslie, thank you for messaging us. It looks from our system, this order has been auto renewing since 2019 with no issues. Perhaps a new policy changes require you to manual submit renewals. 

However our system does not support manual renewal submissions. 

Only other option would be to cancel the subscription and re-purchase the license. (which would be at the current price) 

Your license is currently set to cancel on Nov 29th. 

Let us know what you would like us to do. 

Reply to: tickets(327844)

In addition, i added WooCommerce to accept payments and can’t seem to get it to work.  When i click the ”create event” link at the bottom of the page and select one of the packages then checkout, i get a blank screen.

Please help.

Reply to: tickets(327844)

Hi Team,

I have since purchased another year of service and moved my installation to a new website and having the same issue.

Here is the login:

username: support

password: EventON123!