Archives: Replies

The issue is now solved after I bought a new license for both booking and tickets add-ons. Sadly our license bought in nov ’23 isn’t active anymore.

https://ibb.co/4R844tJ

Now Missing letters

Hi,

This is an URGENT request, can anyone please have a look at this at their earliest convenience?

The events that I need to transfer on the website are Easter events, so its a bit urgent since Easter is around the corner.

Looking forward to a fast response.

Thanks,
Peter Guirguis

Hi there,

I purchased the CSV Import plugin, however, not all the events are getting imported when I am running the import.

The old website has 170+ events and after the import, I can see that only 32 events got imported.

Can you please help me with this? Let me know if you need anything from my end.

Thanks,
Peter Guirguis

Hi Ashan,

Same on dev2

Hi John,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer!