Archives: Replies

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

There is a new version of Tickets available. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Please also note that all your orders are completed:

https://www.alte-druckerei-ottensen.de/wp-admin/admin.php?page=wc-orders

Hello Artem,

how do I send a private message to you?

I’m trying to figure out when I click on an event on the homepage under the image carousel, there isn’t any content. I’d actually like it to open in a lightbox but there doesn’t seem to be an option for that.

I fixed this. Please check and let me know.

I think I disabled Troubleshooting Mode before logging out. If it goes for too long, please disable it.

Downgrading is the same as installing, except you need the older version of the add-on. We are currently working on fixing this. The update will be available soon.

Please send us wp-admin access to one of your sites as a private message for us to further assist your situation.

Please stay on your current version before we release 4.6.2.

It seems that you need to complete an order and then still go to each Ticket, for example https://vsoc.org.uk/wp/wp-admin/post.php?post=8237&action=edit where manually generate PDF.

Let’s see if there is some kind of issue appears in debug.log.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

I updated rsvp and now there is a very strange phenomen. The lightbox is not opening again.

How do I send a private message to you? By mail it is not possible. And here I do not find any form.

 

So can’t upgrade to 4.6 because of all of the things that are breaking with that version. Will you look at this, or we wait until the newer version is more stable?

Done and fixed. Thank you.