Archives: Replies

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello, I think I have a problem. I purchased 1 license from EventOn directly via MyEventOn with the user (cscholl@scholl-it.com) and 4 licenses via Codecanyon (carsten.scholl@hotmail.de).

I have moved the 4 licenses from CodeCanyon to a new account on MyEventOn (carsten.scholl@hotmail.de).

Is there a way to merge the two accounts under the account cscholl@scholl-it.com?

I’m wondering if it makes sense to have five individual licenses, or if there’s a cheaper package for five websites.

Thank you very much for your help.

Now that we’ve solved the Single Event Page template, I’m just returning to this. How can I use the direct event lightbox link option?

Thanks for the response, and that has updated the links to show the correct URL.

Is redirecting and hiding the event link supported for private URL links, or is this a bug?

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CS

.single-ajde_events  .evo_page_body { padding-top: 100px; } .single-ajde_events .eventon_main_section, .single-ajde_events  #eventon_comments { padding-top: 0; }

Ashan,

Could you swap Event API – Single Site with ICS Importer add-on?

I believe that ICS Importer will work in your case:

https://dev2.myeventon.com/events/qigong-morning-fitness-class/

Could you send us Order ID of your purchase, so we can swap the add-on?

I have cleared every cache I can find. Body text is now wrapping but not event title.

Ashan,

On dev2:

https://dev2.myeventon.com/test-186/