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Replies for tickets on suppota

Reply to: tickets(345953)

same problem, I have modified php version and nothing appened.

My theme is Avada and if I try to deactivate Avada builder I had the same problem…

Reply to: tickets(345937)

I re-build the entire page https://karada-house.de/event and that has fixed the loading issue. The problems that remain are

  1. I updated Ticket Add-on and Ticket Variation.  But they do not seem to work. Here is an event with variations: https://karada-house.de/events/queer-spring/ When I click on the variations, nothing happens. The price stays the same with every variation. The same event also shows you that the photos are huge and only a part can be seen.
  2.  Navigations. Disabling Globally Hide both Sort and Filter Icons and Bar on Calendar changed nothing. The problem persists. (see screenshot)
  3. Event photos are the wrong size, see: https://karada-house.de/events/queer-spring/

 

Thank you for your help.

Reply to: tickets(346243)

There is noch entry with “other events” in this list.

Entering something in “Show More Events” didn’t work.

Reply to: tickets(346081)

Sorry, not sure my last message got through.

I have removed the maintenance page so you should be able to access without problem.

Role: ADMINISTRATOR

Your USER NAME: EVENTON HELPDESK

PASSWORD: EventonHelpdesk03/2024?!

Sorry for the unintended delay, please let me know if you need anything else. I have to go away from my computer again in 2 hours time.

Reply to: tickets(346249)

Also note that because we’ve reverted to a previous version of the plugin because of issues with the new version, we still have a problem with the “no events” displaying for the organizer even though they have events.

Reply to: tickets(346131)

Hi Artem,

Many thanks for your reply. Changed it now (weird, because i took the code from the code generator after selecting all options under event list. But i must have made a mistake somewhere. )

However, now it shows 3 per month. I can of course change the number of months that is shows, but this is not sufficient.
What i need is that:

  • it doesn’t show empty months (check!)
  • it shows a maximum of 4 events in total
  • Reason is that i don’t want to show an overwhelming list on this position on the website.

Is there any way to achieve this?

Reply to: tickets(346249)

Please also see https://newsudburydays.ca/events-list/

It looks like the behaviour is that those fields show up only on the first item and then not on any subsequent items. We are going live with social media blasts next week…

Reply to: tickets(345913)

OK, how could I hard-code the header/footer into that page? And is there any drag/drop builder event-on does work with?

Reply to: tickets(346243)

Hi Gurkenglas,

To translate “Other events” please go to Eventon > Language > General Calendar.

Let us know if this works for you.