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Replies for tickets on suppota

Reply to: tickets(346104)

Hi Johnny,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer!

Reply to: tickets(330173)

Hi, it is not working like before. If you recall, Ashan followed our suggestion and included this time limit in settings. But we discussed about change RSVP.

Is indeed working but not always. And there’s this issue (potential?) with the timezone. Can you please check with Ashan and let us know if he did change that option again?

Thank you!

Reply to: tickets(344858)

Just updated to the latest Eventon version 4.6.1, I receive a QR code in the mail. When I scan this QR code, I see a message on the screen that the ticket is allready checked in. Also there is no ticket info available in the dashboard.

Please reply ASAP because customer wants to start selling tickets.

Reply to: tickets(346142)

Can you refresh the page on your Chrome? I got the message from customers, that they have the problem.

 

Your suggestion is that I install the plug-in above?

Reply to: tickets(345937)

Update: The loading error does not occur when I chose TILE design. But as soon as I choose a list design, it does not load.