Archives: Replies

Give me exactly your IP

Yes, we will lol. What was fixed with the new version that was broken with the old one was the event details display not showing up on the event card. Didn’t realize that until I saw the display of the same info on the new version. So that was good.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

What’s your shortcode?

Hello,

You are using Main Calendar, please use Event Lists instead:

[add_eventon_list number_of_months=”12″]

I suggested it, yes, but since it’s not our product, we unable to help, I am afraid.

Unfortunately, autoupdate isn’t available at the moment.

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-456/

You are exactly right, sorry for not noticing.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please stay on your current version while we are working on fixing issues.

There is no way of making this work, I am afraid. There is no compatibility between EventON and the builder.

I think the issue was happening because some events didn’t exist before and also I went to wp-admin > Settings > resaved Permalinks.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!