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I cannot check pages as well:

THE LONDON LITERARY SALON

Apologies, our website is under maintenance and will be back soon.

Please email us on

litsalon@gmail.com

for information or help.

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Thank you.

1. I updated Ticket Add-on and Ticket Variation.  But they do not seem to work. Here is an event with variations: https://karada-house.de/events/queer-spring/ When I click on the variations, nothing happens. The price stays the same with every variation. The same event also shows you that the photos are huge and only a part can be seen.
2. I followed your performance protocol to help with the loading problem. I was able to implement steps #1,#3,#5. Nothing has changed with the loading problem. It is still not loading on karada-house.de/event
3. “Also try EventON > Advanced > Select event calendar WP Query method.” This was set already to Query all event posts.
4.  Navigations. Disabling Globally Hide both Sort and Filter Icons and Bar on Calendar changed nothing. The problem persists.
5. Memory Limit Error: I followed protocol and set it from 96 to 512
6. Event Photos: good example in the event I added in 1.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

I cannot access the website because of WordFence:

Your access to this site has been temporarily limited by the site owner

Please check and let me know.

After a certain time, the browser itself clears the cache. So the issue should resolve after some time.

Ashan,

On dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=53376&action=edit

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please update to 4.6.1 and then go to EventON > EventCard > change Feature image display style.

Hello,

Thank you for the info and your suggestions! We will look into them.

Please note that every time we do a major update 4.4, 4.5, 4.6 and so on we always add new features. Please, before updating, always check Changelog for new features that can change EventON too much for you:

https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017

Which previous version worked for you best? We can give you one, so you can downgrade.

Please remove this custom code to fix https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/23132050/1711210442116.jpg:

 

I think that for the rest it’s better for you to downgrade. Please let me know.