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Replies for tickets on suppota

Reply to: tickets(404827)

The issue is related to the theme, I am afraid. Not sure how can we fix this from our side.

Could you try downgrading to EventON 5.0.4:

https://dev2.myeventon.com/surl/zve8j1hIOCTf

Reply to: tickets(404660)

Now you have two versions of Variations installed. You can switch between them.

The issue is that I cannot re-create the issue.

Could you tell us more about how should we add and then delete purchases to see the issue?

Reply to: tickets(404890)

In order to fix the map, please follow

Google Maps JavaScript API error: RefererNotAllowedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

Your site URL to be authorized: https://classes.alexandriaprofessional.com/mystaging01/event-organizer/katie-sauer/

Please follow

https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/#secure

The background is pink because of this custom CSS styling:

Reply to: tickets(404996)

Here’s the issue:

[10-Mar-2026 10:53:35 UTC] PHP Fatal error:  Uncaught Error: Class ”Constants” not found in /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php:59

Stack trace:

#0 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php(77): EVO_AJAX::evo_ajax_headers()

#1 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-includes/class-wp-hook.php(341): EVO_AJAX::do_evo_ajax(’’)

#2 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(false, Array)

#3 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)

#4 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-includes/template-loader.php(23): do_action(’template_redire…’)

#5 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-blog-header.php(19): require_once(’/home/customer/…’)

#6 /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/index.php(17): require(’/home/customer/…’)

#7 {main}

  thrown in /home/customer/www/oldhamsendlocaloffer.co.uk/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php on line 59

Login link doesn’t work. Could you check?

Please also make sure that your version of PHP is 8.2+.

Reply to: tickets(405048)

Hello,

Since your link downloads a .ics file, then it should work. However, some websites allow you to download the file using your browser, but doesn’t allow other websites to download it on command.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(405058)

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.