Reply to: tickets(399394)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(398727)

Now it works, but I dont know why. – 🙂
maybe about this:  I removed two unused plugins. (I had already deactivated them during the testing phase – without any change.)

In any case, the function is working again now and everything is fine.

Reply to: tickets(395760)

Hello, thank you for your help.

Some errors have indeed been fixed, but a few remain:

.evo_aria_ready.sr-only

(see screenshot)

Thank you, have a good day.

Reply to: tickets(399346)

Hello,

1. Your theme (or Page Builder if you use one) adds this style that completely removes the side scroll:

Unfortunately, we cannot fix this from our side.

2. This is because of added formrtl=”yes”. It changes the form formatting to RTL, but since your website is LTL, then it breaks the styling.

Please remove formrtl=”yes” from the shortcode.

Reply to: tickets(399382)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(398252)

1. Yes, paypal is setup correctly. We have always used paypal and when a real user submits a irder it works. It does not though take away the available tickets. A false number of tickets are shown.

2. That transaction is a from a bot. It is not a real transaction so it is not showing up on paypal. This is the main issue I was originally having. hundreds of these happen a day – fake bot transactions. In the last hour alone I had 30 fake transactions on a live event – Full Fontal Farce. It seems to happen with the newest $10 show. Last week this was happening to beyond a velvet wall.

Reply to: tickets(398715)

Thank you my friend! we look forward to your email, if you decide to go that way 🙂 

May you have a blessed day!

Reply to: tickets(395760)

Alrihgt my friend I think we got this! I added a few codes into your website which will be passed over to next eventON version — so no need to worry when updating.

The unique id for label and input should not appear more than twice on the page now making it comply with WCAG regulations.