Hello Darren, No worries. I am going ton install WP File manager plugin in your website and enable debug so we can capture any issues. I know you created the ticket in october and Artem has been doing his best to help.
Lets figure out why this orders are failing 🙂
Order notes are saying the payment provider declined the payment..
Please verify this for me.
1. Has paypal been setup correctly on this website?
2. Has paypal been credited for this order which is now failed. #27305 — is there any records of this payment in paypal?
Hello George, in this event. https://theatreip.com/events/the-wizard-of-oz/
Does your customers use link to pay either apple or google pay? It looks like the regular check out option gives only stripe.
What are the steps to take to checkout via google pay on your website?
Hello Roland Theune,
Please deactivate the lite version before activating the full one.
Now the issue should be gone. Could you check and let me know?
We have upgraded to PHP 8+. What’s next?
No, I have not done this. I did provide access – are you able to make these suggestions? I opened this ticket October 22nd – and not it is November 13.
Hello, I get a fatal error when trying to activate the EventOn plugin. How can I fix this? I have EventOn lite already installed. Must I first deactivate this plugin before activating the payed version?
Hello,
I went to EventON > Location > disabled ”Disable Google Maps API” and received this error on events:
Google Maps JavaScript API error: RefererNotAllowedMapError
https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Your site URL to be authorized: https://gaydesertguide.com/events/jingle-paws-5k-run-walk-benefiting-guide-dogs-of-the-desert/
Could you follow this guide:
https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/#secure
Ashan,
Please check:
Reply to: 399335
With Stripe it works on dev2 (sets orders to Complete automatically), but cannot make Google Pay Express checkout appear on dev2:
Seats 15
Orders on customer’s website:
https://theatreip.com/wp-admin/post.php?post=760&action=edit
https://theatreip.com/wp-admin/post.php?post=757&action=edit
https://theatreip.com/wp-admin/post.php?post=754&action=edit
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
