Archives: Replies

It’s really hard to figure out what is the issue if we don’t have access to the server.

Is it possible to create a staging site? 

In my previous message I suggested you to try a different Select event calendar WP Query method. Please try switching “Select event calendar WP Query method” to “Query only the event posts created this year”.

The calendar looks normal on my side. Could you check and send us a screenshot? 

On my side:

Is there a time frame when it shows the incorrect date? Maybe we need to check this early in the morning or at night?

Unfortunately, we unable to help with the plugin since it’s not our product.

Ashan,

Please go to https://dev2.myeventon.com/wp-admin/edit-tags.php?taxonomy=post_tag&post_type=ajde_events and click on View to see the issue.

Thank you for the message! Ashan will check ASAP.

Perfect! The only issue is that https://staging.tannwestlake.net/wp-login.php shows “File not found.”. Could you check?

Hello,

Could you elaborate? Seems to be working correctly:

When I disabled “Set capacity limit for RSVP” it stopped showing how many seats are still available.

Ashan,

On dev2:

https://dev2.myeventon.com/events/canceled-repeat/var/ri-2.l-L1/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.