Replies for tickets on suppota
Hello,
Could you send us a link to an event with enabled Reminders?
Please also make sure that it says Scheduled in the reminders box:
I did some tests and using Advanced Cron Manager have managed to receive all of reminders from this event:
https://wijs.munio.nl/wp-admin/post.php?post=2897&action=edit
Hello,
Please follow this guide:
Use Method #2 to deactivate your licenses and then activate on the new website.
Hello,
I added the code to the shortcode on the homepage (both the clearance and mobile versions), but it didn’t change anything.
Here are the temporary login details:
link: https://www.ville-coudekerque-branche.fr/wplogin59210
login: eventon
password: ggv^o#kGKdu7PRDu3)9KvmHI
Thank you for your help.
Great. Looking forward to it.
Sounds good.
Because we’re still going on this ticket, can you check, autocomplete is on for all four types, but orders are still showing processing
Thank you for your help! We just placed four orders. 2 with Link by Stripe, 1 with a card, and 1 with Google Pay. The Google Pay order did not make the seats unavailable as shown here. Seats in the back right row which R and even numbered seats, there are four open green seats on the right side of the row which were purchased. The new purchase was R22 and R24 and went available after the 10 minute hold. It seems the issue is with Google pay.
This is the copy/paste from one of the 3 successful ones, and all look the same:
Order status changed from Pending payment to Completed.
Stock levels reduced: Ticket: Test November 30, 2025 – November 30, 2025 (0_tix6262) 24→23, Ticket: Test November 30, 2025 – November 30, 2025 (0_tix6262) 23→22, Ticket: Test November 30, 2025 – November 30, 2025 (0_tix6262) 22→21, Ticket: Test November 30, 2025 – November 30, 2025 (0_tix6262) 21→20
Event: (Test) seat INDEX_SECA4 made unavailable.
Event: (Test) seat INDEX_SECA3 made unavailable.
Event: (Test) seat INDEX_SECA2 made unavailable.
Event: (Test) seat INDEX_SECA1 made unavailable.
Event tickets successfully created.
This is the copy/paste from the Google Pay order.
Stripe charge complete (Charge ID: ch_3SSnJE3MLvDguMXU1W0R7oWy)
Order status changed from Pending payment to Processing.
Stripe payment intent created (Payment Intent ID: pi_3SSnJE3MLvDguMXU1BTZAeUe)
Event tickets successfully created.
Order status changed from Draft to Pending payment.
Sorry for the delay in getting back to you my friend. We were able to figure out the issue and get it fixed up in your website. The next version update to PDFer will have the fixed code as well.
Your seats orders should now go through fine with PDF tickets.
Never mind I see what is happening. please set the eventON calendar block shortcode to ux_val=’3a’ this way the get directions lable + input is printed only once in the page per each event. — lets please try this and see if that helps.
Oduls, any chance you can share wp-admin access to see which code changes would fix this?