Archives: Replies

Hello Steve Brydson,

Could you create a new ticket with more examples of what’s working differently?

Ashan,

Go to Week 18-24 and click on “This Week” button, again go to Week 18-24, manually go to Week 11-17:

https://dev2.myeventon.com/test-423/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I can edit the file, but sure how it will affect other functionality on the website, I am afraid.

Please note that the fix must be applied not on EventON, but Fusion Builder that isn’t our product.

Ashan,

Please check both.

2. Take a look at

https://dev2.myeventon.com/test-422/

This event is visible in both May and June:

https://dev2.myeventon.com/events/double/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please follow

https://docs.myeventon.com/patch-fixes/organizer-and-social-icons-not-showing-on-eventcar/

4.6 version also fixes the issue.

Use “User Interaction” in Shortcode Generator:

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-421/

Click on “CLEAR ALL” and it will remove all events.

Helo,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I wanted to rename Site Health plugin folder to deactivate it to fix the fatal error.

Can you enable Troubleshooting Mode while being logged-in as dev@:

https://www.tinwoodestate.com/wp-admin/site-health.php?tab=troubleshoot