Reply to: tickets(341876)

Regarding the performance, please go to EventON > Advanced Settings > try a different Select event calendar WP Query method.

Btw here are two featured events that are on today that are not showing on the featured event list (desktop) and main events list slider (mobile)

Unfortunately, it’s past March 1st, could you show us examples of such events from the future?

Reply to: tickets(342758)

Hello,

This is correct behaviour because the event itself is still present in the calendar even so it’s canceled.

Reply to: tickets(342567)

[03-Mar-2024 18:20:26 UTC] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function esc_html__(), 0 passed in /home2/nyflorao/public_html/wp-content/themes/Divi/woocommerce/emails/customer-completed-order.php on line 34 and at least 1 expected in /home2/nyflorao/public_html/wp-includes/l10n.php:329

Stack trace:

#0 /home2/nyflorao/public_html/wp-content/themes/Divi/woocommerce/emails/customer-completed-order.php(34): esc_html__()

#1 /home2/nyflorao/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home2/nyflorao…’)

#2 /home2/nyflorao/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template(’emails/customer…’, Array, ”, ”)

#3 /home2/nyflorao/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html(’emails/customer…’, Array)

#4 /home2/nyflorao/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(588): WC_Email_Customer_Completed_Order->get_content_html()

 in /home2/nyflorao/public_html/wp-includes/l10n.php on line 329

The error refers to this custom version of the confirmation email template:

/Divi/woocommerce/emails/customer-completed-order.php

Could you let us know if Divi uses it’s own custom template and can we disable it for a test?

Reply to: tickets(342846)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you send us a couple of examples of orders with the issue?

Reply to: tickets(342307)

Are you having the same issue with this test event (excluded from the calendar):

https://actagis.ch/wp-admin/post.php?post=65599&action=edit

Reply to: tickets(342348)

Ashan,

In Troubleshooting Mode on customer’s website:

https://live.aloha-more.com/wp-admin/site-health.php?tab=troubleshoot

Reply to: tickets(342348)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(342867)

Hello,

Please follow

https://docs.myeventon.com/patch-fixes/organizer-and-social-icons-not-showing-on-eventcar/