Reply to: tickets(342335)

Please follow

https://docs.myeventon.com/patch-fixes/organizer-and-social-icons-not-showing-on-eventcar/

Reply to: tickets(342476)

Hello,

Please try version 4.5.4:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip

You can also update to 4.5.9 and then follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.

Reply to: tickets(341748)

OK,

by the way, I see that eventon styles are loaded on all pages. Scripts are only loaded on eventon pages.

Reply to: tickets(342218)

There is an issue with Lat/Long. For example,

https://training.lifestockprotect.info/wp-admin/term.php?taxonomy=event_location&tag_ID=286&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_location%26post_type%3Dajde_events

Even so this location is Physical, it doesn’t have any Lat/Long:

https://training.lifestockprotect.info/wp-admin/term.php?taxonomy=event_location&tag_ID=179&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_location%26post_type%3Dajde_events%26paged%3D2

Reply to: tickets(342333)

can you please create a working ticket (example ticket) for me in my website’s backend, so I will refer them and will create further tickets

Reply to: tickets(342348)

Can you please try to login as admin again. I refreshed the system to ensure it has the same credentials that I provided previously. Also, I updated the plugin but I still have the same issue. Thank you for assistance.

https://live.aloha-more.com/wp-admin

UN: eventon

PW: poFcrEAZsgzG*F#dMvVRnFSy

Reply to: tickets(342218)

I will activate the grace period for your user.. but the main issue is that the maps show up on the event card now.. but not in the overview map… so one issue disappeared but the other still exists.. as far as we know there is no map feature for the locations to show all locations. is that correct.