Reply to: tickets(342333)

can you please help and guide me how to fix “Non Ticket Order” to “Ticket Order” to generate QR code?

Reply to: tickets(342332)

Hi,

i did it but the button is still visible..

here my website credentials:

https://caiponte2024.webdemo.it/wp-admin

USER: caiponte2024

PWD: TJa7#^SziwcS&R@kSpzVfyBp

Let me know

thank you

regards

Reply to: tickets(342419)

Thanks for clarification. I was not aware of having double clicked. But I must have. It is working properly now, when I focus on clicking once.

Sorry for bothering.

Reply to: tickets(342389)

Hi Keith,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(341690)

Hi Daniel,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience.

Reply to: tickets(342386)

do you still have another calendar plugin running? as that can cause issues with urls as 99% of them use events in the slug- can cause conflicts

you shouldn’t need to stuff around with editing the template of the events page

also have you resaved permalinks?

wp-admin access would make it easier to diagnose- right now we are guessing

Reply to: tickets(342426)

without access to the wp-admin hard to diagnose

possible reasons:

1: you have not updated your core wordpress to the latest build
2: using a low PHP version

that error code seems to relate to kadence-cloud- we have no idea what that plugin is or how it interacts while activated or deactivated 
seems to have a few issues installing plugins perhaps look on their forums 
https://www.kadencewp.com/support-forums/topic/error-in-plugin-installation/

Reply to: tickets(342458)

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(342456)

I thnik this social share icons are only appearing on the first event card on the page. i tried with all other plugns deactivated and tested my theory by making the top event card a draft for a moment.