Archives: Replies

Ashan,

I cannot test this on dev2:

Could you help?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Are all of events are assigned to the same location or similar locations? Can you go to wp-admin > Event Location and change the location itself?

Could you take a look at “Live Now Calendar View” shortcode?

Hello,

I cannot access any page because of modal window Sign-In. Tried the provided Username/Pass with no success, unfortunately.

Please check them and post the correct login information as a private message, thank you!

Ok but I have already added language corresponding events. For single event it works ok now with adding this to URL, but for calendar on my english version front page it does not show translated events to english by polylang. I have set up lang=”L2″ in shotcode for calendar and I have set L2 for single event.

It is url https://tehnopolis.me/en/

Seems to be working on our test site:

https://dev2.myeventon.com/test-382/

Could you try updating DailyView add-on?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Seems to be working on my side:

Could you check for JS errors?

https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/

And on which page they cannot switch the month? Could you send us a link?

/programm/ seems to be working for me.

Could you try going to EventON > Scripts & Styling > disable Load eventON scripts and styles only on eventON pages and Disable Jitsi script? Clear the cache plugin afterwards.

Thank you. This solved the issue.