Archives: Replies

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Ashan,

In Troubleshooting Mode:

https://www.osc-kranzusch.de/events-archive/onyxceph%c2%b3-4-aligner-einsteiger-copy/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

OK, done. but price is wrong in single view. Before update it was good.

Ok the extra plugin for my email template was the problem. I deactivated it. Work again. thx

The email template lets me customize font sizes and font colours as well as a general background colour. But I cannot style anything else concerning the content. So I don’t think there is a problem. I can disable it. Is the box with the ticket holder details usually styled with a grey background colour?

Hi, thanks for your quick reply!

1/ I added filter_relationship=”OR” but now I see only events belonging to event type 1. The others categories are not shown… Here’s the shortcode:
[add_eventon_fc grid_ux=”0″ nexttogrid=”yes” hover=”numname” style=”def” fixed_month=”04″ fixed_year=”2024″ event_type=”42, 43, 44″ event_type_2=”3, 24″ event_type_3=”67″ event_type_4=”60, 61″ filter_relationship=”OR” mo1st=”yes”]

2.1/ ok I’ll do it.

2.2/ Maybe I didn’t explain well my needs: I’d like to have FulCal only from month #3 (march 2024) to month #6 (june) = 4 months. I don’t need 4 months shown at once. The navigation among months with arrows it’s ok, but my need is to have only 4 months navigables (from march to june included).

Best regards,
Francesco

 Artem: In fact the screenshot is from the actual event on Feb 2nd 2024 and as I stated my client and I did 2 things to correct most of them which was to change the timezone which was not previously set under eventon settings and I checked the box that makes all new events default to the set time zone of New York Eastern time. My statement to you Artem is that nothing has changed because the issue was that I and the client had to fix each and every event and that doesnt fix the plugin that just shows how to correct it manually. Client can not have a site full of incorrect information as it is vital to running their business.

So again how do i know that this is fixed. I also have another client using the plugin and I do not want to update anything unless it is fixed.

thanks

nate

Yes – in WP-Content/Uploads/wc-logs